Charles (David) Burgess
5 Weldon Court
Ponchatoula, LA 70454
Cell: (985) 467-9449
Email: cdburgess75@gmail.com

Objective
Providing Information Technology Consulting and Services

Technical Skills and Qualifications
• VMware ESX(i) and XEN virtualization, design, optimization, maintenance, and support
• SAN data replication strategies for full business continuity
• Cisco/Allied Telesis/SMC layer 2 and 3 Switching and Routing with prioritization techniques not limited to: Vlans, Voice, Video, Wireless, UDP/TCP, and other types of data
• Security and Monitoring tools not limited to: Cisco ASA, IDS, ACL's, VPN, PGP, Snort, OSSEC, Lumension, Nagios, Spiceworks
• Designed large thin-client architectures with enterprise imaging techniques utilizing Windows Terminal Server, Citrix Metaframe, and 2x for low latency/low bandwidth centralized application deployment.
• Performed numerous directory services and email migrations LDAP, Novel NDS, Windows 2k,2k3,2k8 and Postfix, Groupwise, Exchange 2k,2k3,2k7 with seamless mobile email, calendar, and contact synchronization.
• Composing and implementing risk assessments and other IT policies and procedures; Drafting the framework through the final board approval.
• Rapid OS deployment and management/monitoring tools: Imaging, WSUS, MRTG, Splunk, Frontline, Spiceworks, Nagios, and many others
• System/Network Administration/Engineering with Microsoft/Linux/Netware/BSD's
• Working knowledge of VOIP/Video protocols; Polycom/Lifesize/Cisco/Asterisk audio and video teleconferencing
• Familiar with Installation and maintenance of VSAT/iDirect networks
• Managed and Performed Research and Development Proof-of-Concepts, Technical Requirements, Prototypes, Pilot Programs, and Case Studies
• Project Management (G.T.D. methodology by David Allen)


Employment History

CONSULTANT (1/08-PRESENT) Redbean Data LLC, Ponchatoula, LA
• Founded consulting business to broaden expertise in my career
• Presently provide IT consulting for a Marine Technologies and C-Communications: Design and maintain Vmware infrastructure, Cisco networks, wireless networks, VOIP, network monitoring, and various Opensource solutions
• Provide IT consulting for a local newspaper: Created a secure Apple OSX wireless network with file server for multiple OSX desktops, automated local and file server wireless backups, integrated existing PC's into Apple OSX networks for production operations
• Consult for a local police department to include: Backup solutions, wireless WWAN remote connectivity solutions for police cars, mobile device email solutions, and network security

DIRECTOR OF INFORMATION TECHNOLOGY (2/03-7/09) First Guaranty Bank, Hammond, LA
• Received the highest rating 4 consecutive years on the "FDIC Information Examination"
• Configured and managed LAN/WAN networks consisting of over 25 dedicated VPN remote sites
• Designed and optimized a virtualization infrastructure with redundant SAN's
• Practiced and tested business continuity procedures on a regular basis
• Supervised System Administrators, Network Administrators, help desk operators, and IT related projects
• Developed continued IP packet monitoring solutions for all inbound and outbound traffic for vulnerability matching using open source tools
• Installed Citrix Server Farms to increase bandwidth efficiency and ease application deployment
• Deployed Cisco enterprise equipment in data center as well as hardware upgrades in all associated IDF locations and provided secure authentication utilizing SSH combined with Microsoft RADIUS
• Segmented LAN with VLANs, implementing internal VLAN routing capabilities with HSRP providing high availability a solution for core switching and routing systems

NETWORK/SYSTEMS ADMINISTRATOR (04/02-01/08) NewThinkGroup LLC, Hammond, La
• Co-founded web hosting and consulting business
• Developed, maintained, PHP and MySQL Apache servers for hosting customer websites
• Created and maintained OpenBSD firewalls and Linux web-servers for self maintained hosting facility
• Consulted small business regarding network design and backups

MICROWAVE SATELLITE OPERATOR/MAINTAINER (06/97-06/02) U.S. Army Signal Corps
Augusta, Ga
Ft. Hood, Tx
Camp Red Could, South Korea
Ft. Bragg, Nc, LA
• Received 3 Army Accommodation Medals, 1 Army Achievement Medal, and an honorable discharge for my service
• Worked and supported numerous field exercises and Technical Control Groups throughout the world
• Troubleshot for mobile and stationary networks and various types of multiplexing and satellite equipment.
• Worked with ATM, Cisco, Telnex, DB2, OS2, SUN, and many other technologies.
• Coordinated troubleshooting of secure data transmission systems including Korean Telecom and other military communication networks
• Completed numerous circuit designs and implementations including their installations and removals
• Supervised, documented and assisted with field installation of voice and data cabling.
• Diagnosed and analyzed service interruptions during inclement weather
• Optimized circuit layouts to meet reliability and performance specifications

Education and Certifications
• Certificate for Supervisory Training from Louisiana Bankers Association, Baton Rouge ,La (06/07)
• Louisiana Technical College Cisco Certification– Hammond, LA (06/02-06/04)
• Snort Certified Professional (08/06)
• Vmware Certified Professional (06/09)
• 30 + semester hours of Classes in Computer Network Engineering Technology from Delgado Community College – New Orleans, LA (04/02–01/04)
• N.A.R.T.E. – Medway, Maryland, Federal Communications Commission (Granted General FCC Licensure)(4/99–5/99)
• Completed the 1000+ hours ranked in the top 10%, Microwave Systems Operator/Maintainer, U.S. Army Signal Corps – Fort Gordon, GA (08/97-04/98)
• U.S. Government Security Clearance of: SECRET (03/98)
• Army CBT Certifications: Internet and Network Security, OS and server fundamentals, Network Protocols, Cisco, Linux, (08/00-04/02)

Personal Qualifications
• Enthusiastic and motivated; sincerely enjoy computer networking as an occupation
• Ability to work as a resourceful team member, as well as independent project assignment
• Committed to improving current environment through personal research and continuing education
• Elevated level of comprehension; enabling the delivery of efficient, quality work
• Enhanced ability to manage multiple project assignments.

Community Involvement
Ponchatoula Police Department (Information Technology Advisor) – Ponchatoula, LA (06/07-PRESENT)

References Below:

“David is a very capable and service oriented individual. He is knowledgable and creative in his field and is always trying to imporve his skills. I have found him to be trustworty and honest in our dealings and would recommend him without reservation.”
October 21, 2009
Top qualities: Great Results, Expert, High Integrity

Charles Branch
hired David as a IT Consultant in 2005, and hired David more than once
Director of Information Technology, First Guaranty Bank


“David was a pleasure to work with and was always a very capable IT Director. He helped to relay the needs for each project we worked on and always had an open ear and a good eye for the options we brought forward. I am still working with him today at RedBean Consulting and look forward to working with him long into the future.” January 25, 2010

Jon Davis
President and Owner, SecureNation, LLC
was with another company when working with David at First Guaranty Bank


“I hired David at First Guaranty Bank to manage the network, develop new software, manage an IT Dept of 5, maintain 200+ local PCs, and keep all software updated for the Bank. Additionally, David handled all internal and external audits for the department and received excellent marks. David was promoted to Assistant Vice President of the Bank and spearheaded the IT Committee. His expertise brought the Bank a long way and he was a large asset to the Bank.” October 22, 2009

Gorgi Wainwright
Branch Manager, American Bank & Trust
managed David indirectly at First Guaranty Bank


“I worked for/with Dave Burgess at First Guaranty Bank from June 2004-January 2007. Working with Dave was a very pleasant experience to say the least. He was a mentor to me and taught me the foundation of all I know today. His management skills are outstanding. He takes his employees strengths and utilizes them to the company’s benefit while strengthening areas they may be weak in. His customer service skills are excellent. When he takes on projects and tasks, he sees them through to the end. He educates himself to the fullest extent on whatever task is at hand. Dave is reliable, productive, creative, adaptive, enthusiastic, positive, results-oriented, and understands technology. I think that anyone who has worked with him would say the same.” October 22, 2009

Brannon Vaughan
Systems Administrator, First Guaranty Bank
reported to David at First Guaranty Bank



Bry Layrisson
Chief of Police, Ponchatoula La.
managed David indirectly as Technology Consultant

Chris Coker
North Shore Data LLC
indirectly reported to David at First Guaranty Bank



Thank you for reading.

David